Terms of Service

These Terms govern your access to and use of the Evora website, mobile application, backend services, AI coaching features, and related subscription features (together, the "Service").

By creating an account, purchasing a subscription, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

We may update these Terms from time to time. We will notify users of significant changes by email, in-app notice, or another reasonable method. Continued use after the effective date of updated Terms constitutes acceptance of the updated Terms.

Evora is an AI-powered training platform that provides personalized training plans, coaching feedback, and performance analysis for endurance athletes. The Service supports multiple sports including running, cycling, swimming, and strength training.

Evora integrates with third-party platforms such as Strava, Wahoo, WHOOP, and Intervals.icu to import activity/recovery data or export planned workouts. Eligible connected-source data, together with information you provide, may be used to generate and adapt training recommendations based on your goals, fitness level, availability, and readiness. Wahoo import data is used for sync, display, and analysis only in the Wahoo import MVP and is not used for AI coaching.

Evora is a software service. It does not replace a physician, emergency service, certified coach, or other qualified professional.

You must be at least 16 years old to create an account and use the Service.

To use the Evora App, you must create an account by providing a valid email address. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

You must provide accurate and complete information when creating your account. Each person may only maintain one account.

You must keep your profile, availability, training metrics, and connected account information reasonably accurate so Evora can provide useful recommendations.

Evora may offer free and paid subscription tiers. Paid subscriptions are purchased through Apple's App Store on iOS or Google Play on Android. RevenueCat is used to manage subscription entitlements and receipt validation.

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period, or as otherwise stated by the relevant app store.

You can manage or cancel your subscription through your Apple App Store or Google Play account settings. Deleting the Evora app or deleting your Evora account does not automatically cancel an app-store subscription.

Refunds, withdrawal processing for app-store purchases, billing disputes, and payment-method issues are handled by Apple or Google according to their respective terms and consumer-protection rules. Evora does not directly process payment card details.

We may change subscription pricing or available plans. Existing subscribers will be notified where required by the app stores or applicable law.

Evora offers optional integrations with third-party services, including Strava, WHOOP, and Intervals.icu. These integrations are governed by the respective third party's terms of service and privacy policy in addition to these Terms.

You are responsible for maintaining your accounts with third-party services. Evora is not responsible for the availability, accuracy, or policies of third-party platforms.

You may connect and disconnect third-party integrations at any time via Settings > Integrations in the App. Disconnecting an integration revokes tokens where possible and removes data imported from that service according to our Privacy Policy.

When you export workouts to Intervals.icu, you instruct Evora to send the selected workout structure and related metadata to Intervals.icu.

Evora uses artificial intelligence to generate training plans, coaching feedback, and workout recommendations. This content is generated automatically and is intended as a training aid, not as professional medical, physiological, or sports science advice.

AI-generated training suggestions are based on the data you provide and may not account for all individual health factors, injuries, or conditions. You should always consult a qualified healthcare professional or certified coach before starting or significantly modifying a training program.

You are responsible for deciding whether a recommendation is appropriate for your health, fatigue, weather, equipment, traffic conditions, and training context. Stop exercising and seek professional advice if you experience pain, dizziness, unusual symptoms, or medical concerns.

If you use voice coach messages, you permit Evora to access your microphone while recording and to upload the audio for transcription and coach processing.

Voice messages must not include unlawful, abusive, or third-party confidential content. You should avoid including sensitive information unrelated to training.

Evora may reject audio that is too large, too long, unsupported, empty, or cannot be transcribed.

You agree not to use the Service for unlawful purposes, to interfere with the Service's operation, to overload or probe Evora systems, to bypass access controls, or to attempt unauthorized access to accounts, data, or infrastructure.

You may not use the Service to generate harmful, deceptive, abusive, or unlawful content, or to provide professional medical advice to others.

You are responsible for complying with third-party integration terms, app-store rules, and applicable laws when using connected services.

The Evora Service, including its design, software, workflows, branding, and AI coaching system, is owned by Evora or its licensors and is protected by applicable intellectual property laws.

You retain ownership of personal data and content you provide to Evora, including activity data, profile information, and messages you submit. You grant Evora the rights needed to process that data to provide, secure, improve, and support the Service.

You may not copy, modify, distribute, resell, scrape, reverse-engineer, or attempt to extract source code or model prompts from any part of the Evora Service except where mandatory law allows it.

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted, error-free, or permanent availability. Training data from third-party providers may be delayed, incomplete, unavailable, or inaccurate.

For consumers, statutory warranty rights apply where mandatory law provides them.

Nothing in these Terms excludes or limits liability for intent, gross negligence, injury to life, body, or health, product liability, fraudulently concealed defects, or any liability that cannot be excluded under applicable law.

In cases of ordinary negligence, Evora is liable only for breach of essential contractual obligations and only for foreseeable, contract-typical damages, unless mandatory law provides otherwise.

You may stop using the Service and delete your account at any time. Account deletion removes your Evora account data according to our Privacy Policy, but it does not automatically cancel subscriptions managed by Apple or Google.

We may suspend or terminate access if there are concrete indications that you violated these Terms, applicable law, third-party platform rules, or security requirements. We will consider your legitimate interests when deciding on a suspension or termination.

Sections that by their nature should survive termination, including intellectual property, liability, privacy references, and governing law, remain in effect after termination.

Our Privacy Policy explains how Evora collects, uses, stores, and deletes personal data. It is part of the overall legal framework for your use of the Service.

You can view it at https://evora.fit/privacy.

If you are a consumer, mandatory statutory withdrawal rights apply where available. For paid subscriptions purchased through Apple App Store or Google Play, the purchase contract, withdrawal process, and refund process are handled by the relevant app store under its rules and mandatory consumer law.

We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of § 36 VSBG.

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of law provisions.

For consumers residing in the European Union, mandatory consumer protection provisions of their country of residence shall apply where they provide greater protection.

If you are a merchant, legal entity under public law, or special fund under public law, the courts at the operator's place of business have jurisdiction where legally permitted. For consumers, mandatory jurisdiction rules remain unaffected.

If you have questions about these Terms, contact us at:

Florian Stracke

c/o COCENTER

Koppoldstr. 1

86551 Aichach

Germany

Email: florian@evora.fit